Frequently Asked Questions

Everything you need to know about shopping with Islander

What are your standard shipping times?

We offer reliable shipping across the islands and mainland. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return any unused item in its original packaging within 30 days of delivery for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your Islander account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, Islander ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.

Are your products ethically sourced?

Quality and integrity are our priorities. We work closely with our global suppliers to ensure all products meet our high standards for ethical manufacturing and sustainable sourcing.