Returns & Exchanges

At Islander, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all unused items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.

4

Drop Off and Track

Take your package to any authorized carrier drop-off location and keep your tracking number until your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing